Effective Date: July 24, 2026
At Endure40, your satisfaction is important to us. Because our products are dietary supplements, we follow strict quality and safety standards.
Returns
Due to health and safety regulations, we are unable to accept returns of opened or used products.
You may request a return if:
- The item is unused, unopened, and in its original packaging.
- Your return request is submitted within 30 days of delivery.
- The product was damaged during shipping or you received the wrong item.
Customers are responsible for return shipping costs unless the return is due to our error (incorrect or damaged item).
Refunds
Refunds may be issued if:
- Your order arrives damaged.
- You receive the wrong product.
- Your unopened return is approved and received in its original condition.
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days.
Non-Refundable Items
We cannot offer refunds or returns for:
- Opened or used supplements.
- Products damaged due to misuse or improper storage.
- Orders with incorrect shipping information provided by the customer.
- Requests made more than 30 days after delivery.
Damaged or Incorrect Orders
If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery. Include:
- Your order number.
- A description of the issue.
- Clear photos of the product and packaging.
We will review your claim and, if approved, arrange a replacement or refund.
Order Cancellations
Orders may be cancelled only before they enter production or shipment. Once your order has been processed or shipped, it cannot be cancelled.
Contact Us
If you have any questions about returns or refunds, please contact us:
Endure40 Support
Email: info@endure40.com